NAPP partners with our customers to develop reliable Demand Response resources through a unique program that includes:

Tools

• NAPP metering system and hourly updated, secure web accessible usage reports that provide multiple meter reporting and comparison.
• MyNAPP - web based performance and revenue history reports
  Multi functional notifications - phone, email, pager and control room alerts - automated WITH manual support

Training & Support

• Customer team is trained on metering reports, notification protocols, and response requirements
• Customer Service is available Monday - Friday 6:00am - 10:00 pm EST