

- Customer is available to be “on call” to utilize back up generation or reduce load at their site when a power plant on the regional grid "trips out".
- Call events can be limited to as few as 1 event per month.
- Call events are typically as short as 10-15 minutes in duration (maximum 30 minutes), with 10 minute notice. Average Total Payment per 1 MW varies by region from 10,000 to $30,000 per MW- year. (Based on Hourly Market Price and resource’s available hours) In past, average annual prices were as high as $75,000 per MW-year
- Customers are paid whether they are called or not. (recurring revenue stream).
- Program is 100% voluntary. If customer cannot comply we ask for 24 hour notice to pull them from the program for that day/week/month.
- Non-performance results in customer’s loss of revenue for that month for noncompliance. Multiple non-performance results in mandatory reduction or elimination from program.
- Minimum Load Shed of 1 MW is required
- Baseline is customer usage at time of call event notification.
- Transaction Intensive Program that requires NAPP to process hourly bids and settlements
